We do ship shuh. goodies to most places and all
items are beautifully wrapped. Though we offer free shipping to most items, for bulky items, the shipping rates
will be calculated at the checkout. Please leave us a note for urgent and special requirements.
Please allow 1-5 days for production in addition to shipping estimates. Please allow extra time for regional and international orders.
All items are shipped via Australia Post within 1 to 3 business days of when the order was placed. Transit time can range from 1 to 7 business days depending upon your location in Australia.
Transit time for international shipments is 2-3 weeks on average. Please note we are not responsible for any customs charges.
International shipping charges do not include possible taxes and
customs fees imposed by the country of destination. These are the
responsibility of the customer.
Please provide a secure delivery address ie. your place of employment. Lost or stolen postage is not covered by insurance or shuh.
We hope you love your shuh. purchase. However we understand that sometimes things just don't work out as planned. If for any reason you are completely unhappy with an item, please contact us and we can consider appropriate solutions on a case-by-case basis.
Necklaces, earrings, tea towels and pillowcases (except Hello/Goodbye range) are made to order. We do not hold stock and therefore cannot accept returns for change of mind.
We do not refund for change of mind, or if a product has ended up damaged due to misuse.
Please note that there are no exchanges or refunds on sale items.